Privacy Policy

Effective Date: March 6, 2025

1. Introduction

Welcome to Mobile Mechanics (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of:

  • Our mobile mechanic services in Las Vegas, Nevada

  • Our SMS, email, and digital communications

By using our Website, booking services, or subscribing to our SMS/email communications, you agree to these Terms. If you do not agree, please do not use our services.

2. Services Provided

Mobile Mechanics offers on-demand mobile vehicle repair and maintenance services, including:

  • Routine maintenance (oil changes, fluid top-offs, tire rotations)

  • Emergency roadside assistance (jumpstarts, tire changes)

  • Diagnostic services for minor repairs

🚫 Exclusions: We do not provide services requiring specialized shop equipment.

3. Online, SMS, and Email Communications

3.1 Consent for Communications

By providing your email address or phone number, you consent to receive:

  • Service confirmations and updates

  • Payment and invoice notifications

  • Marketing and promotional messages via SMS/email (if opted in)

3.2 SMS Messaging Terms

  • Message frequency may vary. Standard message and data rates apply.

  • You can opt out at any time by texting STOP in response to an SMS

  • For assistance, text HELP or contact our support team at (702) 825-7418.

3.3 Email Communications

  • Marketing emails include an unsubscribe link at the bottom.

  • Transactional emails (booking confirmations, invoices) are required for service and cannot be unsubscribed from.

4. User Eligibility

To use our services, you must:

  • Be at least 18 years old

  • Own or have legal authorization to service the vehicle

  • Provide accurate personal and vehicle information

5. Booking, Payments & Cancellations

5.1 Booking Process

  • All bookings must be scheduled via our Website, phone, or mobile app.

  • Confirmation details will be sent via SMS and email.

5.2 Payment Terms

  • 💳 Payment is due upon service completion (via credit/debit card, digital wallets, or cash).

  • 📄 A digital receipt will be sent via email or SMS.

  • ❌ No refunds once a service is completed, unless covered under our Service Warranty (see Section 7).

5.3 Cancellations & Rescheduling

  • Cancellations at least 2 hours before are free.

  • Rescheduling of appointment should be notified a head of time.

6. Pricing & Additional Fees

💰 Standard service pricing is listed on our Website.

⚠ Additional fees may apply for:

  • After-hours or holiday service requests

  • Correction: Request corrections to inaccurate information.

  • Additional diagnostics beyond standard checks

We reserve the right to update pricing at any time.

7. Service Warranty & Liability

7.1 Warranty Coverage

  • 30-day warranty on parts and labor for completed repairs.

  • Warranty does NOT cover:

    X Issues unrelated to the service performed

    X Damage due to misuse, accidents, or third-party repairs

7.2 Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Pre-existing vehicle issues

  • Consequential damages (loss of use, towing costs, missed work, etc.)

  • Delays caused by weather, traffic, or unforeseen circumstances

8. User Responsibilities

To ensure safe and efficient service, you agree to:

  • Provide accurate vehicle and contact details

  • Ensure the service location is safe and accessible

  • Avoid interfering with mechanics during repairs

Failure to comply may result in service refusal without a refund.

9. Privacy Policy & Data Usage

Your use of our services is subject to our Privacy Policy, which explains how we:

  • Collect and protect your personal data

  • Use SMS/email communications in compliance with Nevada Consumer Privacy Laws

  • Do not sell personal information

10. Dispute Resolution

  • Disputes will be resolved through mediation in Las Vegas, Nevada.

  • If unresolved, claims must be filed in Clark County, Nevada courts.

11. Changes to Terms

We may update these Terms periodically. Continued use of our services after updates means you accept the changes.

12. Contact Us

📞 (702) 825-7418

📍 Las Vegas, Nevada

By using our Website, SMS, email, or services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

@ Mobile Mechanics 2025